Privacy Policy

AESTHERA Luxury Wellness respects your privacy and is committed to protecting your personal information.

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Information We Collect

When you use our website or place an order, we may collect:

• Name

• Email address

• Telephone number

• Billing and delivery information

• Order and payment information

• Account information

• Communications with us

• Website, device and browser information

• IP address and cookie information

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How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Process payments

• Arrange delivery

• Provide customer support

• Improve our website and services

• Prevent fraud and protect website security

• Meet legal and regulatory obligations

• Send marketing communications where permitted and where you have provided the necessary consent

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Sharing Information

We may share relevant information with trusted service providers required to operate our business, including payment providers, delivery and courier companies, website and hosting providers, IT and security providers, professional advisers, and regulators or law-enforcement authorities where legally required. We do not sell personal information to third parties.

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Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

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Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements.

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Your Rights

Depending on the circumstances, you may have rights including access, correction, deletion, restriction of processing, objection to certain processing, withdrawal of consent where applicable, and data portability where applicable. You may contact us through the website regarding privacy requests. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

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